Louis Bentot

Louis Bentot

Gamercraft - Community Functionality

How do you encourage your favorite players while winning?

The challenge: Gamercraft wanted to diversify its revenue while increasing community engagement. Players often competed alone, and even streamers lacked real interaction with their audience.
My solution: Co-designed with the Discord community, I created "Backings" – a feature allowing spectators to support their favorite players and earn money, turning passive viewing into an interactive experience.
Observed impact: This feature created a significant new revenue stream and transformed community engagement. Backings are now a key pillar of the Gamercraft experience, innovatively connecting viewers and players in a more engaging ecosystem.

Gamercraft - Community Functionality

How do you encourage your favorite players while winning?

The challenge: Gamercraft wanted to diversify its revenue while increasing community engagement. Players often competed alone, and even streamers lacked real interaction with their audience.
My solution: Co-designed with the Discord community, I created "Backings" – a feature allowing spectators to support their favorite players and earn money, turning passive viewing into an interactive experience.
Observed impact: This feature created a significant new revenue stream and transformed community engagement. Backings are now a key pillar of the Gamercraft experience, innovatively connecting viewers and players in a more engaging ecosystem.

Gamercraft - Community Functionality

How do you encourage your favorite players while winning?

The challenge: Gamercraft wanted to diversify its revenue while increasing community engagement. Players often competed alone, and even streamers lacked real interaction with their audience.
My solution: Co-designed with the Discord community, I created "Backings" – a feature allowing spectators to support their favorite players and earn money, turning passive viewing into an interactive experience.
Observed impact: This feature created a significant new revenue stream and transformed community engagement. Backings are now a key pillar of the Gamercraft experience, innovatively connecting viewers and players in a more engaging ecosystem.

My working process

Find out how I design impactful experiences

My working process

Find out how I design impactful experiences

My working process

Find out how I design impactful experiences

Exploring community expectations

To ensure The Backings truly met user needs, I organized and led discussions on Discord, gathering valuable insights. These conversations helped me identify:

  • Player motivations: Understanding what drives users to support a player and what might discourage them.

  • Engagement opportunities: Identifying aspects of the experience that could be improved to maximize viewer involvement.

  • User-generated ideas: Collecting suggestions to significantly enhance the overall experience.

These insights allowed me to co-create the feature with the community, strengthening trust and fostering a sense of ownership among users.

Exploring community expectations

To ensure The Backings truly met user needs, I organized and led discussions on Discord, gathering valuable insights. These conversations helped me identify:

  • Player motivations: Understanding what drives users to support a player and what might discourage them.

  • Engagement opportunities: Identifying aspects of the experience that could be improved to maximize viewer involvement.

  • User-generated ideas: Collecting suggestions to significantly enhance the overall experience.

These insights allowed me to co-create the feature with the community, strengthening trust and fostering a sense of ownership among users.

Exploring community expectations

To ensure The Backings truly met user needs, I organized and led discussions on Discord, gathering valuable insights. These conversations helped me identify:

  • Player motivations: Understanding what drives users to support a player and what might discourage them.

  • Engagement opportunities: Identifying aspects of the experience that could be improved to maximize viewer involvement.

  • User-generated ideas: Collecting suggestions to significantly enhance the overall experience.

These insights allowed me to co-create the feature with the community, strengthening trust and fostering a sense of ownership among users.

Essential features

Based on user feedback, I prioritized and designed several key features to maximize the impact of The Backings:

  • Live match streaming: I integrated player screens with a webcam view, reinforcing the visual connection between spectators and players for a more immersive experience.

  • Real-time score tracking: I ensured full transparency to boost user confidence and engagement.

  • Player performance history: I designed a system enabling users to review past results, helping them make informed decisions when choosing which player to support.

  • Seamless experience: By maintaining a familiar interface, I ensured a consistent and intuitive user journey.

Essential features

Based on user feedback, I prioritized and designed several key features to maximize the impact of The Backings:

  • Live match streaming: I integrated player screens with a webcam view, reinforcing the visual connection between spectators and players for a more immersive experience.

  • Real-time score tracking: I ensured full transparency to boost user confidence and engagement.

  • Player performance history: I designed a system enabling users to review past results, helping them make informed decisions when choosing which player to support.

  • Seamless experience: By maintaining a familiar interface, I ensured a consistent and intuitive user journey.

Essential features

Based on user feedback, I prioritized and designed several key features to maximize the impact of The Backings:

  • Live match streaming: I integrated player screens with a webcam view, reinforcing the visual connection between spectators and players for a more immersive experience.

  • Real-time score tracking: I ensured full transparency to boost user confidence and engagement.

  • Player performance history: I designed a system enabling users to review past results, helping them make informed decisions when choosing which player to support.

  • Seamless experience: By maintaining a familiar interface, I ensured a consistent and intuitive user journey.

A community-led iteration process

The product development followed several iterative phases. I launched an MVP to quickly test initial hypotheses, then adjusted features and interfaces based on direct user feedback gathered via Discord.

The iterations focused on:

  • Enhancing interface clarity.

  • Integrating relevant ideas from the community.

  • Resolving friction points identified during testing.

This collaborative process ensured that the product met user expectations while staying true to Gamercraft’s identity.

A community-led iteration process

The product development followed several iterative phases. I launched an MVP to quickly test initial hypotheses, then adjusted features and interfaces based on direct user feedback gathered via Discord.

The iterations focused on:

  • Enhancing interface clarity.

  • Integrating relevant ideas from the community.

  • Resolving friction points identified during testing.

This collaborative process ensured that the product met user expectations while staying true to Gamercraft’s identity.

A community-led iteration process

The product development followed several iterative phases. I launched an MVP to quickly test initial hypotheses, then adjusted features and interfaces based on direct user feedback gathered via Discord.

The iterations focused on:

  • Enhancing interface clarity.

  • Integrating relevant ideas from the community.

  • Resolving friction points identified during testing.

This collaborative process ensured that the product met user expectations while staying true to Gamercraft’s identity.

Why this project is a success

With Backings, Gamercraft successfully diversified its offering while strengthening community engagement. This project highlights the importance of co-creating solutions with users to meet their needs. Today, this feature is a key pillar of the Gamercraft experience, uniquely connecting spectators and players while generating revenue for the platform.

Why this project is a success

With Backings, Gamercraft successfully diversified its offering while strengthening community engagement. This project highlights the importance of co-creating solutions with users to meet their needs. Today, this feature is a key pillar of the Gamercraft experience, uniquely connecting spectators and players while generating revenue for the platform.

Why this project is a success

With Backings, Gamercraft successfully diversified its offering while strengthening community engagement. This project highlights the importance of co-creating solutions with users to meet their needs. Today, this feature is a key pillar of the Gamercraft experience, uniquely connecting spectators and players while generating revenue for the platform.

Curious to meet me?

Why not talk to each other over coffee?

Curious to meet me?

Why not talk to each other over coffee?

Curious to meet me?

Why not talk to each other over coffee?