Louis Bentot

Louis Bentot

Gamercraft - Community Feature

How to encourage your favorite players while earning money?

The engagement challenge: Spectators passively watched tournaments without being able to financially interact with their favorite players, limiting engagement and revenue opportunities.

My solution: I designed the "Backings" - a system allowing spectators to financially support their favorite players and win if they perform. This feature created a new recurring revenue stream via commissions.

Impact

  • New source recurring income (commissions)

  • Spectators transformed into active "investors"

  • Discord community reactivated

  • Self-sustaining economic ecosystem

Role

  • Community research: spectator needs

  • System design: transparent and social betting

  • Intuitive interface: non-betting experts

  • Discord co-creation: concept validation

Contexte

  • Period: 2024

  • Problem: Passive spectators, lack of commitment

  • Collaboration: Co-creation with Discord community

  • Innovation: Social + financial betting system

My working process

Discover how I design impactful experiences

My working process

Discover how I design impactful experiences

My working process

Discover how I design impactful experiences

Exploring community expectations

To ensure the product meets user expectations, I worked closely with the active Discord community. Through regular exchanges, we explored:

  • Community challenges: what motivates players? What barriers could discourage them?

  • Opportunities to create an immersive and engaging experience.

  • Concrete ideas, often coming from the players themselves.

These discussions formed the basis of key features while strengthening the trust relationship with the community.

Essential features

Following the feedback collected, I prioritized the following features:

  • Live streaming of games: integrate player screens with a camera to create a stronger link between viewers and players, while increasing overall engagement.

  • Score consultation: ensure transparency and strengthen system credibility.

  • Event history: provide summaries of players' past performances to help users make informed decisions.

  • Experience consistency: maintain existing application patterns to avoid disrupting users and offer continuity in the experience.

These features were selected to combine innovation, immersion, and clarity.

Why this project is a success

With **Backings**, Gamercraft was able to diversify its offering while strengthening its community engagement. This project illustrates the importance of co-creating solutions with users to meet their needs. Today, this feature is a pillar of the Gamercraft experience, uniquely connecting viewers and players while generating revenue for the platform.

Ce projet montre l'importance de l’écoute utilisateur et de l’innovation dans la conception produit. En améliorant l’expérience des tournois et en introduisant les Flash Tournaments, j’ai non seulement rendu la plateforme plus attractive, mais j’ai aussi optimisé sa viabilité économique.

Ce projet montre l'importance de l’écoute utilisateur et de l’innovation dans la conception produit. En améliorant l’expérience des tournois et en introduisant les Flash Tournaments, j’ai non seulement rendu la plateforme plus attractive, mais j’ai aussi optimisé sa viabilité économique.

Curious to meet me?

Why don’t we talk over coffee?

Curious to meet me?

Why don’t we talk over coffee?

Curious to meet me?

Why don’t we talk over coffee?