Gojob - Recruiter SaaS
How to improve recruiters' daily workflow?
The challenge: Gojob recruiters were spending too much time manually searching for relevant profiles, especially since each client company had its own specific recruitment criteria.
My solution: I designed a SaaS tool with intelligent recommendations personalized by company and redesigned their sourcing methods to anticipate future needs.
The validated potential: Although I left before the release, user testing showed a significant increase in confidence from future users who "couldn't wait for it to come out". The tool promised to transform their daily routine by personalizing recommendations according to each client company's specific criteria.
Context
The project focused on Gojob's internal software, the Back-Office, divided into modules such as:
Schedule management.
Contract creation and tracking.
Recruitment management.
The main objective was to improve recruiters' productivity while simplifying their daily work through intuitive features.
Project organization
In collaboration with the Product Manager, we:
Conducted user research to identify their needs.
Organized design workshops with recruiters to co-create solutions.
Prototyped and tested regularly the proposed features to ensure their relevance.
My key contributions
Here are the main actions carried out:
User research: Interviews and creation of a Service Blueprint to map interactions.
Collaborative design: Facilitated workshops to design screens with users and developers.
Iterative testing: Weekly meetings with recruiters to validate prototypes and adjust solutions.
An iterative approach
To ensure the tool's simplicity and adoption, the project was divided into stages:
MVP: Deployment of a first version with essential features.
Continuous improvements: Feedback from recruiters during weekly tests helped prioritize adjustments.
Development and monitoring
During the development phase, we:
Validated the technical feasibility of features.
Ensured consistency between design and technical constraints through close collaboration with developers.
Although the design system was not finalized, the foundations laid guaranteed continuity and consistency for Gojob products.